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| 1. |
How do I
upgrade my WS_FTP Pro version 4.01 to the current
version? You can download a WS_FTP
Pro patch file to upgrade version 4.01 (96.05.22)
to version 4.02 (96.06.24). Visit the Ipswitch download
directory and choose the WS_FTP Patch file
for your platform (Intel, DEC Alpha, or PowerPC).
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| 2. |
When I use
WS_FTP to connect to xxxxxx, I get connected ok,
as well as logged in, but the list box for the
remote side remains blank. In the status window
the last thing I see is "DoDirList returned
4". Change your MTU setting in
your network stack to 576.
Note: MTU settings in the stack are the most
common problems. You probably need to talk to
your internet provider to get the proper setting
(or read the excellent message from "Albert
P. Belle Isle" belleisl@ultranet.com). You
can try 576 as it seems to be a common proper
value. Another common value is 552.
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| 3. |
When I use
WS_FTP to connect to xxxxxx, I get connected ok
as well as logged in, but the list box for the
remote side remains blank or contains garbage.
Go to Options -> Session Options and change
the host type. Try "UNIX (standard),"
"Sun Solaris," "WinQVT/Net,"
"Ipswitch" and THEN any other types
that may seem to be correct.
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| 4. |
When I use
WS_FTP to connect to "ftp.uwp.edu" the
host dialog boxes are not filled in correctly.
Set the host type to WinQVT/Net ** OR ** start
your e-mail address with a hyphen (-). This is
set in the Options -> Program Options screen.
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| 5. |
When I use
WS_FTP32 to connect to a site, it gives me a
"write error" when attempting to
retrieve the directory listing. Open
a DOS window and enter "set." Then,
create the directory specified by your TMP and
TEMP environment variables.
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| 6. |
WS_FTP only
returns NNNNN bytes of a file and can never
retrieve the whole file. Set your MTU
in your program stack to 576.
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| 7. |
WS_FTP does
not always return a complete file and leaves off
from 50 to 512 bytes. Some network
stacks do not properly handle data packets that
have the FIN flag set. These stacks improperly
return a length of zero to a blocking recv socket
call and do not make all the data available to
the application. Contact your network stack
provider for an updated version of the network
stack.
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| 8. |
WS_FTP can
only connect to the WS_FTP site and nothing else
or WS_FTP can't connect to anything. Configure
your name server in your stack. Talk to your
internet provider for the proper values for DNS.
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| 9. |
WS_FTP32
won't run on Windows 95. Use the
built in Microsoft TCP/IP stack that comes with
Windows 95 or get a 32-bit network stack from
your network stack provider. You can NOT run a
32-bit network application on a 16-bit network
stack on a 32-bit operating system.
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| 10 |
How can I
transfer directory structures? Use
WS_FTP32 95.07.05 or later. Simply select the
directory you want to transfer and click the
transfer arrow.
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| 11. |
How can I
transfer multiple files? Use the CTRL
key with the left mouse button and select the
files you want to transfer. Then click the proper
transfer arrow.
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| 12. |
How can I
transfer a file that contains special characters
or is hidden? Click the transfer
arrow when NO file is selected and you will be
prompted for the file name to retrieve.
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| 13. |
Why don't
you add the ability to retry a connection when it
is busy? It already has that ability.
Look for "retries" in the Advanced
Connect dialog.
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| 14. |
Why are
files corrupted after transfer? Make
sure you transfer TEXT files in Text mode and
MOST other files in BINARY mode. If you still
have problems, verify that you have hardware flow
control enabled on your modem. If you have NetCom
stack, turn in a bug report to NetCom. If you
have Trumpet 2.1d, update to 2.1e or drop back to
2.0b.
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| 15. |
How do I
transfer files from the command line? The
information here supercedes that found in the
WS_FTP.TXT file that comes INSIDE the ZIP
file(V4.04 and before).
Command Line Arguments
ws_ftp [args] hostname|local:/pathname/filename
[hostname|local:/pathname/filename]
ws_ftp [args] -ask <- prompts for command line
[args] =
| -i
Inifile |
(must
come before all other args)
Use if path is not known by your system
or to specify a particular ini file that
contains the profile you wish to use.
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| -p
Profile |
(must
come before all other args except -i)
Use the name as indicated when you Saved
your profile. If the profile contains
your user name and password (check the
Save Password box!) when you Saved the
profile, these will be used.
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| -u
Userid |
Allows
the user name to be placed within the
command line.
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| -w
passWord |
Allows
the users password to be placed within
the command line (plain text!). The
profile option is more secure as the
password is encrypted.
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| -c
aCcount |
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| -ascii |
Forces
ASCII (text) transfer mode.
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| -binary |
Forces
Binary transfer mode.
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| -quiet |
Turns
off all error message display for
unattended transfers.
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| -s
hostname|local/pathname/filename (Source) |
| |
-s
profilename c:/pathtofile/filename
(Remote source)
-s remote:c:/pathtofile/filename (Remote
source)
-s local:c:\pathtofile\filename (Local
source)
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| -d
hostname|local/pathname/filename (Dest) |
| |
-d
profilename c:/pathtofile/filename
(Remote Dest)
-d remote:c:/pathtofile/filename (Remote
Dest)
-d local:c:\pathtofile\filename (Local
Dest)
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| -m
filename_of_file_containing_args (pro
only) |
| |
Text
file containing full command line with
arguments. Each text line must contain
only one command line. Multiple lines
will be treated as a
connect/transfer/disconnect for each
line. If a directory transfer is
specified, it will complete in one
connection. |
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| 16. |
Everything
was working great, but then off and on WS_FTP
would not even start. The following error message
would appear: "Error registering
class." Can you help? Press
Cancel before Exit when you want to abort a
connection attempt. The cure for the error is to
exit and restart Windows.
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| 17. |
WS_FTP won't
save the internal window sizes when I press the
"Save Window Locations" button.
On initial startup, WS_FTP may be looking at a
different INI file. Search your Windows directory
and your executables directory for multiple
WS_FTP.INI files. Determine which one you want
and copy it into the WS_FTP executable directory.
Delete or rename any other ones.
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| 18. |
I am having
trouble doing ftp uploads in Windows 95, but ftp
downloads work flawlessly. This is
most likely because your MTU setting is not
right. Instructions on how to correct your MTU
setting for SLIP may be found at http://www.exoweb.com/polozoff/mtu.html.
Also note that even though these settings may be
right, if it still doesn't upload properly you
need to go look and see if win95 registry has
duplicate tcp/ip entries under
"nettrans" and remove them manually.
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Last updated: August 21, 1997
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